Frequently Asked Questions

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Question: I have a pest control problem, how soon can you get here?

Answer: We prioritize timely service to keep our customers satisfied. Generally, we can reach your home or business within a day or two of your call. Priority is given to emergencies, although rescheduling of appointments may be necessary. During peak periods, it may take up to a week to initiate services.

 

Question: Do you also work as an exterminator for bugs and insects?

Answer: No, we do not provide extermination services for bugs and insects.

 

Question: Will my home owner’s insurance pay for your services?

Answer: Most home owners insurance policies do not typically cover animal removal, but they may cover cleanup or repair costs. It is advisable to consult your insurance agent. We are willing to collaborate with you and your insurance companies to ensure the completion of the job.

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Question: Are you going to use a lot of dangerous poisons or chemicals?

Answer: We opt not to use poisons or chemicals to resolve wildlife conflicts. However, we utilize non-toxic cleaning agents to aid in cleaning and deodorizing wildlife waste or skunk spray. The health and safety of our customers, as well as their families and pets, are always our top priority.

 

Question: What happens to the animals you catch?

Answer: Licensed NWCO are bound by specific rules and laws, which we strictly adhere to at Ethical Wildlife Solutions. Live-caught animals are relocated, while sick or injured animals are taken to rehabilitation centers.

 

Question: Do you work in bad weather or in the winter time?

Answer: Yes, we operate throughout the year, regardless of weather conditions. However, for safety reasons, there may be specific jobs that we prefer to undertake on more favorable days.

 

Question: Do you charge by the animal, by the hour or by the job?

Answer: With each wildlife scenario being unique, we adopt a flexible pricing approach to better serve our customers. For example, animal damage repair is priced based on materials and time, while bat work is priced per job. Trapping costs are determined by the type of animal and the duration of trapping.

 

Question: Will my property be further damaged by catching these animals?

Answer: Our goal is to prevent additional damage to your property. In certain cases, minor damage to the home may be necessary to remove the animal. Nevertheless, we have skilled tradespeople who can efficiently repair any damages if required. * Please note that we are not liable for any damage caused by the animal or its removal. *

 

Question: Can I watch you work?

Answer: Certainly, you are welcome to observe our work. However, in most cases, the presence of the owner is not necessary. We request that the owner be available on the day of inspection or service to sign paperwork and provide property access. Following that, we can proceed with the work even without the owner present.